Dear Local Business Owner,
I adore that you have hours posted that you don't keep. It thrills me to no end that I have made multiple trips uptown to give you business or complete our business transaction, only to find the lights off and the door locked. I truly appreciate that you agreed to complete some work for me, I paid you the small sum with the understanding that the work would be done by a certain date and it was not. It made my week that you asked me to come back when you failed to meet the timeline you set. I love that there is no way to leave a message for you as you apparently do not have voicemail or a machine. It is inspiring to me that apparently your customer base is so broad that you do not need my referrals or repeat business. I am grateful for reminder that my business or satisfaction as a customer is not important.
I am indebted to you.